Sporthotel Neustift
Sporthotel Neustift R. Pfurtscheller GesmbH
Moos 7
A-6167 Neustift im Stubaital
Tel. 0043 (0) 5226 2510
Email: info@sporthotel-neustift.at
Sporthotel Neustift
Sporthotel Neustift R. Pfurtscheller GesmbH
Moos 7
A-6167 Neustift im Stubaital
Tel. 0043 (0) 5226 2510
Email: info@sporthotel-neustift.at
We strive to provide outstanding quality service. In order to continue to guarantee this in the future and to offer you the best possible service and perfect performance, we collect and process data and activities from inquiries, bookings, voucher purchases or when you visit our website. We process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003).
In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website, our Facebook account, blogs and our newsletter system. When you book with us, make a purchase, send us an enquiry or request information or brochures, we process your personal data in accordance with Art. 6 (1) (b) and (f).
WHAT DATA DO WE COLLECT?
Website: When you use this website, we collect technically necessary data that is automatically transmitted to our server, including your IP address, the date and time of your session, the type of device you are using, your access status/HTTP status code, your browser type, the language and version of your browser software, and your operating system. This is technically necessary in order to display our website to you. We also use the data to improve the website in line with your expectations and to ensure the security and stability of the website. The legal basis for the collection is Art. 6 (1) lit. f GDPR.
Forms: If you contact us via a form on the website or by email, make an enquiry or place a booking, you provide us with personal data (e.g. name, postal address, email address, telephone number, interests, etc.) for processing, which we need in order to deal with your request. We store and process this data. We do not pass it on to third parties. Exceptions to this are companies that act as processors on our behalf and with whom we have agreed that they will treat your data with the same duty of care as we do. These companies are listed below in this privacy policy.
Cookies
We use cookies to personalise content and advertisements, to offer social media features and to analyse traffic on our website. We also share information about your use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other data you have provided to them or that they have collected as part of your use of their services. Cookies are also processed and used by third-party providers in the United States.
There is no decision by the European Commission and no certification by the ECJ that there is an adequate level of data protection in the USA. Furthermore, the USA does not guarantee the protection of personal data. Therefore, there is a possibility that personal data may be used by authorities for control and surveillance purposes. There are no effective legal remedies against this access to data.
Technically necessary
Issuu
Publisher: Issuu Inc
Description
It is a digital publishing platform for magazines, catalogues, etc.
Click here for Issue's privacy policy
What data is collected?
Date and time of visit; IP address; usage data; duration of visit; duration of page visit; IP address; date and time of visit
Purpose of data collection: functionality; optimisation; personalisation
Shopware 6
Publisher: Shopware AG
Description
Shopware 6 uses some technically necessary cookies to enable system-related functions. Therefore, these cookies should not be deleted. No personal data is stored or processed. Click here for the Shopware 6 privacy policy
What data is collected?
Date and time of visit; IP address; search terms; browser language; device type; age; crash data; log file data; items placed in the shopping cart;
Purpose of data collection: Analysis; analysis; delivering content; improving the service; functionality; functionality; social media; conversion tracking; enabling downloads; digital performance monitoring; referrals; selecting personalised ads; selecting personalised ads; customer support; customer support;
Analysis / Statistics
Google Double Click
Publisher: Google DoubleClick
Description
This cookie is set by Google and stored under the name doubleclick.com. This cookie is used to track how often a user views a particular ad, which helps measure the success of a campaign and calculate the revenue generated by the campaign. These cookies can only be read by the domain for which they were set, so they do not track data when browsing other websites. Click here for Google's privacy policy
What data is collected?
Browser information; click path; cookie information; date and time of visit; demographic data; device ID; location information; Hardware/software type; Internet service provider; IP address; Frequency with which ads are viewed; Providing domains; Interaction data; Page views; Search history; Device ID; IP address; Browser information; Demographic data; Date and time of visit; Page views; Hardware/software type; Location information; Search history; Ad views;
Purpose of data collection: Advertising; Analysis; Optimisation; Delivering content; Displaying videos; Statistics; Providing fonts; Compliance with legal obligations; Consent storage; Improving the service; Displaying maps; Content Delivery Network (CDN); Integration of Facebook features; Marketing; Increasing network traffic
Google Analytics 4
Publisher: Google Ireland Limited
Description
Google Analytics is a web analytics tool that helps website owners understand and analyse user interactions on their website. It collects data about website visits, including information about how users arrive at a website (e.g. via search engines, social media or directly), how they navigate the website, which pages they visit and how long they stay on those pages. This information is then presented in various reports that provide insights into user behaviour and enable website operators to optimise their website and improve the user experience. The data is also used for personalisation and effective ad delivery. Click here for Google's privacy policy
What data is collected?
Browser information; click path; date and time of visit; location information; internet service provider; device information; referrer URL; screen resolution; mouse movements; anonymised IP address; visit duration; account data; bounce rates; downloads; behavioural data; app updates
Purpose of data collection: Analysis; marketing; personalisation; remarketing; effective delivery of advertisements
Google Tag Manager
Publisher: Google Ireland Limited
Description
It is a tag management system. Google Tag Manager allows tags to be integrated centrally via the user interface. Tags are small pieces of code that can track activities. Script code for other tools is integrated via Google Tag Manager. Tag Manager can control when certain tags are activated. Click here for Google's privacy policy
What data is collected?
Aggregated data about tag triggering; aggregated data about tag triggering; no data collected
Purpose of data collection: tag management; functionality; generating leads; managing website tags; managing website tags; network analysis; managing tags and scripts on this website; ensuring comfortable use of our website
Advertisements / Ads
Google Ads Conversion Tracking
Publisher: Google Ireland Limited
Description
This is a conversion tracking service. This service records what happens when a user visits a website and clicks on an advert that we place via Google Ads. With conversions, we measure whether users perform a specific action (e.g. subscribe to a service) on a website specified by us after clicking on an advert placed by us via Google Ads. This allows users to understand which keywords, ads, ad groups or campaigns led to the desired user interaction. Click here for Google's privacy policy
What data is collected?
Date and time of visit; IP address; referrer URL; browser type; browser language; cookie ID; user behaviour; ads clicked; web request
Purpose of data collection: Analysis; delivery of content; improvement of the service; cloud computing; bot protection; measurement of the success of marketing campaigns; conversion tracking; management of customer data; customer behaviour analysis; personalised advertising content; conversion optimisation
GOOGLE ADWORDS REMARKETING
We use Google Adwords Remarketing. This application allows us to display advertisements on other websites after you have visited our website. This is done using cookies stored in your browser, which Google uses to record and evaluate your usage behaviour when visiting various websites. This allows Google to detect your previous visit to our website. According to Google, the data collected as part of remarketing is not merged with your personal data that may be stored by Google. In particular, according to Google, pseudonymisation is used in remarketing.
Social media – YouTube video
Publisher: Google Ireland Limited
Description
This cookie stores your preferences and other information, including your preferred language, the number of search results you want to see on the page, and whether you want to enable Google's SafeSearch filter. Click here for Google's privacy policy
What data is collected?
IP address; device information; referrer URL; videos viewed
Purpose of data collection: Display videos; improve the service; payment; cloud computing; session management; provide a marketplace for labelled data
Other
Google reCAPTCHA
Publisher: Google Ireland Limited
Description
Google reCAPTCHA is a service that attempts to distinguish between humans and bots in order to prevent fake contact requests (spam). The IP address is transmitted by default when external content is requested. If you are logged into your Google account when using Google reCAPTCHA, additional data about you may be collected. Click here for Google's privacy policy.
What data is collected?
Click path; date and time of visit; IP address; device operating system; device information; geographical location; browser language; browser plug-ins; mouse movements; user behaviour; time spent on a page; user input; IP address; date and time of visit; click path; time spent on the page; visitor behaviour on the website; JavaScript objects; browser plug-ins;
Purpose of data collection: Analysis; Analysis; Delivering content; Delivering content; Improving the service; Improving the service; Tag management; Tag management; Payment; Payment; Bot protection; Bot protection; Bot protection; Spam prevention; Spam prevention; Spam prevention; fraud detection; fraud detection; fraud detection; website security; website security; website security; conversion tracking; conversion tracking; conversion tracking; tracking; tracking; tracking; provision of online forms; provision of online forms; provision of online forms; accept tracking; accept tracking; accept tracking; customer behaviour analysis; customer behaviour analysis; Customer behaviour analysis; affiliate marketing; affiliate marketing; affiliate marketing; content provision; content provision; content provision; provision of a market for labelled data; provision of a market for labelled data; provision of a market for labelled data; media distribution; media distribution; Media distribution; and for other administrative purposes; and for other administrative purposes; and for other administrative purposes; Content sharing; Content sharing; Content sharing; Shared with Apple; Shared with Apple; Shared with Apple; Product development; Product development; Product development; Content management system; Content management system; Content management system; Use of the site; Use of the site; Use of the site
gstatic.com
Publisher: Alphabet Inc.
Description
This is the domain that Google uses to offload static content to another domain name in order to reduce bandwidth usage and improve network performance for end users. Click here for Google's privacy policy
What data is collected?
Images; CSS; JavaScript code;
Purpose of data collection: To improve network performance; to reduce bandwidth usage; to reduce bandwidth usage;
Personalisation
Deskline | Feratel
Publisher: Feratel media technologies AG
Description
Deskline is a destination management system. The data is transferred to a central database managed by donnetel media technologies AG. The software administrator can configure individual data protection settings. Stores all data provided by the user during use. This may occur when you book an offer. This includes data such as name, payment details, address, telephone number and email address. IP addresses are also transmitted when content is requested. Click here for Feratel's privacy policy.
STORAGE PERIOD
We only process and store your data for as long as is necessary for processing or to comply with legal obligations. Once the purpose of processing no longer applies, your data will be blocked or deleted. If there are additional legal obligations to store your data, we will block or delete your data once the legal storage periods have expired.
VOUCHER SYSTEM
We use the services of Incert to process your voucher purchases. On the basis of a separate agreement on the processing of personal data, your data will be collected and processed on our behalf by INCERT eTourismus GmbH & Co KG, Leonfeldner Strasse 328, 4040 Linz, within the framework of commissioned data processing in accordance with Art. 28 GDPR and the relevant legal requirements. As a processor in the case of support measures, Incert eTourismus also has access to your data, but may only use it for the purpose of support measures and not for its own purposes.
GOOGLE FONTS
We use Google Fonts on our website. This allows us to integrate certain fonts into our website. These fonts are provided by Google via servers in the USA. When our website is accessed, the visitor's web browser establishes a direct connection to these servers. Among other things, the visitor's IP address is transmitted to Google and stored there. Google participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework
SOCIAL MEDIA PLUGINS
We use the following social media plugins on our website: Facebook. You can recognise these by the icons specific to social media channels or terms such as ‘Like’, ‘I like’ etc. Personal data is transmitted to the respective plugin provider and stored there.
The respective plug-in provider stores the data collected about you as usage profiles and uses them for the purposes of advertising, market research and/or the design of its website in line with requirements. Such evaluation is carried out in particular (even for users who are not logged in) to display advertising tailored to requirements and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. The plug-ins offer you the opportunity to interact with social networks and other users, enabling us to improve our offering and make it more interesting for you as a user.
The legal basis for the use of plug-ins is Art. 6 (1) lit. f GDPR.
The data is transferred regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, the data collected by us will be directly assigned to your existing account with the plug-in provider. In the case of US providers, the transfer takes place in the USA; these providers have submitted to the EU-US Privacy Shield.
Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the privacy policies of these providers. There you will also find further information about your rights and options for changing your privacy settings:
Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA www.facebook.com/privacy/explanation
OUR MEASURES TO PROTECT YOUR PRIVACY
As mentioned above, we take the protection of your personal data very seriously and use it exclusively to stay in contact with you, optimise our services and tailor them to your wishes and needs. We take appropriate measures to prevent unauthorised access to stored data, theft, disclosure, alteration or destruction.
Our employees are trained accordingly and are obliged to maintain confidentiality and use your data in accordance with the law. We have entered into agreements with service providers to whom we disclose personal data for communication purposes (newsletters, mailings, etc.) or for commercial purposes (accounting, invoicing, booking, data management systems, etc.) to ensure the confidentiality of your personal data. Our website contains links to third-party websites. We are not responsible for these providers' compliance with the provisions of the GDPR. We therefore recommend that you also enquire about the privacy policy of these companies.
If you have any questions about data protection, please contact our data protection officer.
Your rights
In particular, the GDPR grants you the right to information regarding your personal data (whether and which data we store, processing purposes, duration of storage), the right to correction and completion, the right to deletion, the right to restriction of processing, the right to data portability, the right to object and the right to revoke your consent under data protection law. You have the right to request confirmation from us as to whether personal data concerning you is being processed. If you wish to exercise this right of confirmation, you can contact our data protection officer at any time.
You have the right to obtain information from us free of charge at any time about the personal data stored about you. Furthermore, the European Directive and Regulation legislator has given you the right to information about the purposes of processing, the categories of personal data being processed, the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organisations, if possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria for determining this duration, on the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) of the GDPR and — at least in these cases — meaningful information about the logic involved, as well as the scope and intended effects of such processing for you. If the personal data has not been collected from you, you have the right to obtain all available information about the origin of the data.
Ferner steht Ihnen ein Auskunftsrecht darüber zu, ob personenbezogene Daten an ein Drittland oder an eine internationale Organisation übermittelt wurden. Sofern dies der Fall ist, so steht Ihnen im Übrigen das Recht zu, Auskunft über die geeigneten Garantien im Zusammenhang mit der Übermittlung zu erhalten.
Sie haben das Recht, die unverzügliche Berichtigung Sie betreffender unrichtiger personenbezogener Daten zu verlangen.
You have the right to request that we delete your personal data without delay if one of the following reasons applies and processing is not necessary:
The personal data has been collected or otherwise processed for purposes for which it is no longer necessary.
The data subject withdraws their consent on which the processing was based in accordance with Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, and there is no other legal basis for the processing. The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR. The personal data has been processed unlawfully. The erasure of the personal data is necessary to comply with a legal obligation under Union or Member State law to which the controller is subject. The personal data has been collected in relation to information society services offered in accordance with Art. 8(1) GDPR. If one of the above reasons applies and you wish to request the erasure of personal data stored by us, you can contact our data protection officer at any time. Our data protection officer or an employee appointed by him will ensure that the erasure request is complied with immediately.
If we have made the personal data public and our company is obliged to delete the personal data as the controller pursuant to Art. 17(1) GDPR, we shall take appropriate measures, including technical measures, taking into account the available technology and implementation costs, to inform other controllers who process the published personal data that you have requested these other data controllers to delete all links to your personal data or copies or replications of your personal data, unless processing is necessary. Our data protection officer or an employee appointed by him will take the necessary steps in individual cases.
You have the right to request that we restrict processing if one of the following conditions applies:
- You dispute the accuracy of the personal data, for a period enabling us, as the controller, to verify the accuracy of the personal data.
- The processing is unlawful, you oppose the erasure of the personal data and request the restriction of its use instead.
- We, as the controller, no longer need the personal data for the purposes of processing, but you, as the data subject, need it to assert, exercise or defend legal claims.
- You have objected to the processing pursuant to Article 21(1) of the GDPR and it is not yet clear whether our legitimate reasons outweigh yours as the data subject.
If one of the above conditions is met and you wish to request the restriction of personal data stored by us, you can contact our data protection officer at any time. Our data protection officer or an employee appointed by him will arrange for the processing to be restricted.
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us, as the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and the processing is carried out using automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us as the controller.
Furthermore, when exercising your right to data portability pursuant to Art. 20(1) GDPR, you have the right to have personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.
To exercise your right to data portability, you can contact our data protection officer at any time.
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions.
If you have any questions about this statement or the processing of your personal data by our company, please contact us by email at info@sporthotel-neustift.at